Customer Services

The delivery of excellent customer care is a critical factor in the success of any organization. Customer service that is efficient, prompt and going beyond expectations will ensure a satisfied, happy and loyal client base, and will attract positive referrals. World Wide Solutions, a leading Customer Care Call Center Outsourcing Services provider with more than 16 years of experience, empowers your business’ customer relationship management efforts through its efficient customer services tailored for your every need.

World Wide Solutions’ repertoire of customer care offerings include customized customer service, after sales support, revenue management and order processing services, among others. With our comprehensive inbound and outbound call center support, email management, live chat and mobile SMS/text support, we address all the needs of your customers and enhance your brand value by implementing your Customer Relationship Management strategy, by functioning as a seamless extension of your business.

Our Customer Services can be Adapted to Suit Your Specific Needs
  • Grievance Resolution/Complaint Management
  • Retention/Cancellation
  • Customer Loyalty Management
  • Email/Chat
  • Live Chat Support
  • Product or Service Information
  • Warranty-related queries
  • Service dispatch and delivery
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