No one likes speaking to a machine. With the help of World Wide Solutions’ telephone answering services, your customers and clients will always be able to communicate with a skilled executive and be provided with the support they need. World Wide Solutions’ multi-channel contact center operates 24/7 and we are able to handle overflow calls, as well as calls after hours, on weekends and holidays.
World Wide Solutions understands that while fielding calls, we are representing your organization. Our outsourced telephone answering service personnel are trained to be extremely courteous, well-mannered and knowledgeable. To maximize convenience for you, we can provide daily reports on calls, or immediately relay customers’ messages to you via email, text message, phone or fax, based on your pre-determined priorities.