World Wide Solutions has been highly successful in helping the solar industry become more profitable. Our highly experienced solar call centers have sold solar-related products and services to residential and commercial.
Whether you need customers, outbound solar direct sales, inbound sales, customer care, solar lead generation companies, consulting services, or market research, World Wide Solutions has the knowledge and experience to help you increase revenue.
Solar companies can benefit greatly from utilizing call centers to assist with their customer service and telesales. Solar call centers leverage their highly experienced and licensed agents to sell policies such as lead generation, consulting services, market research and more!
Our call center agents handle inbound calls to assist your company with lead qualification and customer support for warranty, claims, policy inquiries, and more. Solar call centers are reliable and flexible to meet your specific company and policy needs and can provide 24/7 service no matter where you’re located in the United States.
Our solare call centers (licensed and non-licensed) comply with the strict regulations of the solar industry and have helped major companies provide high-quality customer experiences while generating revenue to provide a solid ROI.
With the aid of call center metrics and regular reports, you will be able to gauge insights about your customer interaction and satisfaction strategies. This will help you to create personalized experiences for particular target segments. Key Performance Indicators (KPIs), such as First Call Resolution (FCR), Average Handling Time (AHT) and Abandoned Call Rate, give you visibility and control across the call center outsourcing process.
World Wide Services provide multichannel capabilities that include traditional phone-based call center services, live chat support, email services, SMS (texting), and social media customer service. Our solar call centers use effective training methods that guarantee high-quality customer satisfaction, fast call handling times, and high quality sales conversions.